Returns/ Exchanges
Returns
Returns available on items within 7 business days with a $10 restocking fee. Please contact us at freewheelingoods@gmail.com if you have any problems with your handmade good.
Always be sure to read the product listings throughly before ordering if you have any questions at all about a piece please let us know prior to ordering.
Exchanges
Since each of our pieces are absolutely unique we are only able to replace items with a similar item or items of comparable type and/or price if the item arrives defective or damaged. If you have encountered an issue please reach out to us so we can discuss how best to help you at: freewheelingoods@gmail.com
Shipping
Please note that all returned item's shipping cost is the responsibility of the buyer--shipping costs are non-refundable. Please be patient and understand that depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you may consider using a trackable shipping service or purchasing shipping insurance. Also note since this is out of our hands we are unable to guarantee that we will receive your returned item.
Thank you,
Abril and Ryan